TalkTalk Labs - Product Trials & Innovation
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TalkTalk Labs Trials

HG533 v1.15T Firmware Trial

A great trial for HG533 users as it fixes of previous bugs.

To be specific;• Upgrading Router firmware while Router Firewall is disabled results in the user no longer able to access the Router UI• Firmware log is full of the same entry regarding UPnP.• Trace routes do not show ms for each hop.• AirPrint does not work with some printers• Changing subnet mask from default and back cause the DHCP Start and End IP Address to change from user set IP Address• There is a typo error in the Advanced->Basic->WAN page: • If the user set the WiFi mode to 11n only mode, there might be some devices can't connect to the router via WPS.

Things to know;- You must be a current TalkTalk customer with an HG533 router.- You need TR-069 enabled using the URL http://acs.talktalk.co.uk:7547/ACS-server/ACS- Have an up to date extended profile - We're not sending out a router for this trial. - Firmware will be delivered via Remote Management, so there's nothing else for you to do apart from test it.

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DLink DSL 2780 v2.04T Trial

A great trial for 2780 users as it fixes of previous bugs and improves performance. To be specific;• Auto Wireless channel Selection by default• Change to show the Summary page when logging into the GUI and a valid internet connection is identified• DHCP Improvements• Android and iOS wireless connectivity improvements• Apple iChat connectivity improvements• Remote Management (TR-069) improvements

Things to know;- You must be a current TalkTalk customer with a D-Link DSL-2780 router.- You need TR-069 enabled using the URL http://acs.talktalk.co.uk:7547/ACS-server/ACS- Have an up to date extended profile - We're not sending out a router for this trial. - Firmware will be delivered via Remote Management, so there's nothing else for you to do apart from test it.

We're looking for 100 of you to trial and let us know your experiences, so sign up here. Applications must be received by midnight 21st October.

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DLink DSL3780 v1.05T Trial

We're pleased to announce, for the first time, a firmware trial for the DSL-3780 router, delivering a number of bug fixes and performance improvements. To be specific;

- Fix for Apple AirPrint - Improvements to Auto Wireless Channel Selection algorithm- DHCP improvements

Things to know;- You must be a current TalkTalk customer with a D-Link DSL-3780 router.- It would be great if you have an up to date extended profile - We're not sending out a router for this trial. - Firmware will be delivered via Remote Management, so there's nothing else for you to do apart from test it.

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HG523a v1.14T Trial

We're pleased to announce a trial for a new version of the Huawei HG523a Router Firmware - v1.14T which delivers improvements to the router's performance, security and user interface. To be specific;

- Improved memory management- Improvement to Wireless connection stability- Multiple TR-069 (Remote Management) improvements to help TalkTalk proactively identify faults in the home- Change to show the Summary page when logging into the GUI and a valid internet connection is identified instead of the Connection page- Improvements to Router GUI Diagnostic Screen and error messages- Flexiport feature to allow swapping LAN ports when watching TalkTalk TV- Security Improvements, e.g. disable telnet from LAN side- Fix for wireless broadcast bug found in previous trial firmware

 Things to know;- You must be a current TalkTalk customer with a Huawei HG523a router.- It would be great if you have an up to date ‘extended profile' - We're not sending out Huawei HG523a router for this trial. - Firmware will be delivered via Remote Management, so there's nothing else for you to do apart from test it.

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Huawei HG523a Firmware Trial

TalkTalk Labs are pleased to announce a trial for a new version of the Huawei HG523a Router firmware.

The trial firmware delivers the below improvements:

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DLink DSL2780 v2.03t Firmware Trial

TalkTalk Labs are pleased to announce a trial for a new version of the D-Link DSL-2780 Router firmware. The trial firmware delivers the below improvements:

Auto Wireless Channel Selection by default

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DLink DHPW311AV Trial

We are looking for a limited number of trialists to test the D-Link DHP-W311AV Powerline with Wireless kit.

This is a "Proof of Concept" trial and will require a high level of participation from selected applicants. The product is designed to improve connectivity in the home by using a built in access point to extend the wireless range to areas which the router does not reach, as well as offering an Ethernet connection with improved Powerline technology. The wireless setup of the device will use WPS (Wi-Fi Protected Setup) and a user guide will be provided to selected trialists. The device is full "N" technology.

We want to find out if, and how much the adapters improve trialists current in-home connectivity so be sure to check the Frequently Asked Questions for information on what is expected of a trialist, how you are supported over the Xmas period, and how to get your feedback back to us.

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Mac Firmware Update Tool

TalkTalk Labs are excited to announce that we are running a trial to test a new MAC specific firmware upgrade tool that we plan to roll out to TalkTalk broadband customers later in the year. Using Ethernet only, running the tool can improve wireless signal and stability for some devices, with the installation of more up-to-date firmware on your TalkTalk device.

Devices we require owners of to test are:

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Changing ACS URL

Thanks for reviewing this information. It should be made clear that the change from Production to Staging URL in your router will not affect your router's performance, speed or stability.It is a Support Tool used by agents and key product management staff in TalkTalk.

In order to affectively test changes to Support Tools, we would appreciate as many TalkTalk Labs trialists with the routers listed below to change thier ACS URL's.

To do this please follow the below instructions:

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DLink 3780 Router Trial

TalkTalk Labs are proud to announce the release of the DLink DSL-3780 trial.

This trial is to gain valued feedback from our Plus customers on the operation and performance in the home. We will however be welcoming applications from our Essentials customers.

The trial is open to all (TalkTalk ADSL or Fibre), however it encouraged you apply if you have any of the following routers, as they are of equivalent features:

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Auto Wireless Channel Selection Trial

TalkTalk Labs are currently looking for customers to help trial the process of us remotely changing routers to use Auto Wireless Channel Selection.

Auto Wireless Channel Selection is a setting available on all supplied wireless routers. When it is in use the router will automatically identify the best wireless channel to increase performance and reliability. To date, all of our shipped routers have used Channel 1 by default and we expect this change to make a positive difference to most customers' wireless experience.

The routers in scope for this trial are below:

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DLink 3680 Router Trial

TalkTalk Labs are proud to announce the release of the DLink DSL-3680 trial.

This trial is to gain valued feedback from our Essentials customers on the operation and performance in the home.

The trial is open to all, however it encouraged you apply if you have any of the following routers, as they are of equivalent features* or better:

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Huawei HG533 Router Trial

TalkTalk Labs are proud to announce the release of the Huawei HG533 trial.

This trial is to gain valued feedback from our Plus customers on the operation and performance in the home.

The router is a new design, 4-port Full "N" wireless device taking on suggestions from the previous Huawei HG532 and D-Link DSL-2780 trials. See full new features and improvements below:

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Huawei HG523a Router Trial

TalkTalk Labs are proud to announce the release of the Huawei HG523a trial.

This trial is to gain valued feedback from our Essentials customers on the operation and performance in the home.

The trial is open to all, however it encouraged you apply if you have any of the following routers, as they are of equivalent features* or better:

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Flash Forward Trial

TalkTalk Labs are happy to announce that we are running a trial to test our new firmware upgrade tool that we plan to roll out to TalkTalk broadband customers later in the year. Running the tool can improve wireless signal and stability for some devices, with the installation of more up-to-date firmware on your TalkTalk device.

Devices we require owners of to test are:

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Huawei HG521 Firmware Trial

TalkTalk Labs have received the latest beta firmware for the Huawei HG521 Single port wireless router and are looking for volunteers to try this new firmware.

PLEASE MAKE SURE YOU HAVE A HUAWEI HG521 BEFORE PROCEEDING WITH YOUR APPLICATION FOR THIS TRIAL BY VERIFYING VIA THE STICKER ON THE BOTTOM OF YOUR ROUTER.

The firmware addresses several issues and prepares our customers for YouView TV.

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Huawei HG520B Firmware 2012 Trial

TalkTalk Labs have received the latest beta firmware for the Huawei HG520B 4 Port wireless router and are looking for volunteers to try this new firmware.

PLEASE MAKE SURE YOU HAVE A HUAWEI HG520B BEFORE PROCEEDING WITH YOUR APPLICATION FOR THIS TRIAL BY VERIFYING VIA THE STICKER ON THE BACK OF YOUR ROUTER.

The firmware addresses several issues and prepares our customers for new services coming later in the year.

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DLink 2780 Firmware 2012 Trial

TalkTalk Labs have received the latest beta firmware for the D-Link DSL-2780 4 Port wireless router and are looking for volunteers to try this new firmware.

PLEASE MAKE SURE YOU HAVE A D-LINK DSL-2780 BEFORE PROCEEDING WITH YOUR APPLICATION FOR THIS TRIAL BY VERIFYING VIA THE STICKER ON THE BOTTOM OF YOUR ROUTER.

The firmware addresses several issues and prepares our customers for new services coming later in the year.

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DLink 2680 Firmware 2012 Trial

TalkTalk Labs have received the latest beta firmware for the D-Link DSL-2680 2 Port wireless router and are looking for volunteers to try this new firmware.

PLEASE MAKE SURE YOU HAVE A D-LINK DSL-2680 BEFORE PROCEEDING WITH YOUR APPLICATION FOR THIS TRIAL BY VERIFYING VIA THE STICKER ON THE BOTTOM OF YOUR ROUTER.

The firmware addresses several issues and prepares our customers for new services coming later in the year.

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Fibre to the Home Announcement

TalkTalk Labs are excited to announce the "Fibre to the Home" Trial.

The trial covers area within the coverage of a single exchange in the South Harrow area. Existing TalkTalk customers in the area will be contacted directly to join the trial as placed are limited with an initial target of 100 households. Potentially, the service will provide 100 Mbps download speed and greater stability.

Suitable applicants are being contacted at the moment, and regrettably, general applications (even if you live in the catchment area) are not being accepted.

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TalkTalk TV DLM Trial

TalkTalk Labs are working with the TalkTalk TV Team to test a new network technology to improve the stability of the broadband service with existing TalkTalk (Tiscali) TV customers.

The changes will be directly applied to your broadband connection, and no manual changes are needed to be made by trialists. The network adjustments are designed to "fine-tune" your broadband line. The changes are specifically for trying to provide the best broadband connection that will give an optimum TV service, without impacting the quality of service of your supply used for web surfing, general downloading, and other internet needs.

Successful applicants will be required to download and install the TalkTalk Labs Desktop application, to allow TalkTalk Labs to review the performance of your broadband line prior to, and after the network change has been made.

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TalkTalk DigitalHome Plugin Beta Trial

TalkTalk Labs are excited to announce a beta test of the TalkTalk DigitalHome Plugin. This simple, multi-browser plugin can be used for a number of tasks to enable a home user to easily find technical information about their network and computer without the need to enter complicated Operating System or hardware manufacturer menus. The information that will be visible to users during the initial beta (Beta 1) will be:

• Wireless Network name (SSID)• Wireless Password

TalkTalk Labs will be inviting feedback on any aspect of the plugin, including installation process, ease of use, issues, faults, suggestions and uninstallation.

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Wireless Extender Trial

TalkTalk Labs are excited to announce news of a proof of concept trial, for a new Wireless Extender device. The trial's aim is to support the decision of the TalkTalk business to investigate this type of device further.

The Wireless Extender works with existing wireless network to extend the coverage, or range.

Using the Wireless Extender over a wireless network effectively helps solve radio signal issues, such as signal impairment and attenuation.

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Network Security Trial

The TalkTalk Network Security Trial will help to test the latest network-based security offering TalkTalk is developing for its customers.

See Frequently Asked Questions on how the trial will be managed, including how to apply and what Labs would like you to do to be involved.

At present in the UK, consumer security software (for example, antivirus / parental control applications) typically needs to be loaded onto PCs to protect the individual device. TalkTalk intends to develop a more comprehensive security offering, providing traditional desktop protection alongside the new web-based service, protecting all devices which access the internet via the home connection, as well as PCs/laptops inside and outside the home.

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New HG532 Firmware

Calling Huawei HG532 users - new beta firmware needs testing

TalkTalk Labs have the latest beta firmware for the Huawei HG532 4 Port wireless router and are looking for volunteers to try this new beta firmware.

PLEASE MAKE SURE YOU HAVE A HUAWEI HG532 BEFORE PROCEEDING WITH YOUR APPLICATION FOR THIS TRIAL BY VERIFYING VIA THE STICKER ON THE BACK OF YOUR ROUTER.

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AOL Broadband Easy Installer v7 CD Trial

We are looking for 200 existing AOL Broadband customers to join this trial.

If you are successful in joining the trial, we will supply you with a new router with which to carry out your testing.

The new AOL Broadband Easy Installer CD Trial will help us to test the latest router setup CD this has been designed to give customers a more robust, informative, attractive and logical experience when setting up their wireless router using the CD.

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Past Trials